Biomedical Equipment Technician II

Site: The Brigham and Women's Hospital, Inc.

At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our missionfrom doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds to apply.

Job Summary

Maintains and assists in management of medical equipment by installing, calibrating, repairing and inspecting medical equipment and solving moderate to high level technical problems in the field. Responsibilities include performing duties related to system support and maintenance; provides technical support service, repairs and preventive maintenance as necessary to maintain the safe operation of BWH's biomed integrated Systems, and advanced patient care technologies

Qualifications

Principal Duties and Responsibilities:

• Following departmental Medical Equipment Management Plan (MEMP) procedures, inspects newly acquired medical devices and systems for safety and function and attaches and assigns appropriate control numbers and labels to medical devices. Acquires the necessary information for accurate database inventory entry.

• Conducts complete performance assurance and electrical safety testing. Performs preventive/scheduled maintenance on medical devices as required . May provide information for the development of testing protocols.

• Responds to medical equipment problems in clinical areas or research areas; evaluates, troubleshoots, and solves problems up to and including those requiring rule-based troubleshooting and a moderate level of diagnostic skill and having a moderate to high level of acuity and complexity . Determines the need to remove and/or replace malfunctioning medical devices from service and implements accordingly.

• Performs repairs and calibrations with a substantial degree of complexity or requiring expert diagnostic and repair skills.

• Participates in installations and updates of medical devices when required , including those requiring software revision. Provides technical feedback for device evaluations.

• Makes periodic rounds of assigned clinical areas to assess operation of medical devices. Notes trends and develops and implements solutions, validated by the Team Leader, to address recurring problems.

• Instructs clinical, research, and technical staff and other support personnel on the operation, safe use, care and handling, and user maintenance procedures for medical equipment.

• Instructs department and other equipment technical staff on testing, calibration, preventive maintenance, troubleshooting and repair of medical equipment and basic design and theory of the same. Serve as an informal technical resource to BMETs for difficult tasks.

• Using a computer database, sets example in documentation of work performed in terms of quality, thoroughness, accuracy, and timeliness. Documents and maintains accurate and current inventory records of all replacement and repair parts.

• Attends and satisfactorily completes training courses on operating, testing, maintaining , and repairing complex medical devices. Disseminates this newly acquired knowledge to team members, department, and clinical users as appropriate . Leverages this knowledge to improve our procedures and systems for managing and maintaining medical equipment.

• May inspect the tasks of BMETs and coordinate implementation of projects .

• Using data indicators, intuition, and/or other resources, identifies system, safety and quality problems, suggests solutions, and provides information that leads to change in department and on teams .

• Under supervision of an engineer or department leadership, may assist in and/or conduct investigations of clinical incidents involving medical equipment.

• May serve on departmental committees.

• Performs on-call function (schedule rotation) providing in-house repairs and assistance as needed.

• Performs other related duties as required .

Qualifications:

• AS in Biomedical Equipment Technology or equivalent level of formal education or experience, such as a DoD biomedical training program or certified national apprenticeship program ( e.g. AAMI)

• Minimum of 2 years related experience .

Additional Job Details (if applicable)

Skills/Competencies:

• Demonstrates and understands the importance of interpersonal and communication skills to effectively work with team members, front line staff, vendors, and organizational leadership.

• Possesses a high level of understanding of electrical and mechanical biomedical safety principles.

• Demonstrates broadened proficiency in being able to learn and perform advanced maintenance and troubleshooting of medical devices and clinical systems involving specialized test equipment, and software diagnostic tools.

• Ability to learn and apply advanced equipment maintenance, operating procedures, and repair procedures from training materials and courses.

• Shows self-motivation and performs in an independent manner working within the broad scope of established department policies, procedures, and goals with limited supervision.

• Comprehends the interconnectivity between personal and team deliverables, aligning them with others to achieve overarching team objectives .

• Ability to endure long periods of walking and standing.

• Ability to use computer-based tools at a moderate level, e.g., query of a database.

• Ability to teach other technical and clinical personnel complex clinical workflows and technical information.

• General knowledge of human physiology and biomedical instrumentation principles.

Remote Type

Onsite

Work Location

15 Francis Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement:

The Brigham and Women's Hospital, Inc. is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.