Program Management Manager - Community Reinvestment Act (CRA)

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the companys success. As a Program Manager II, you will be supporting the performance toward stated Community Reinvestment Act (CRA) and Community Benefits Plan (CBP) objectives.

This position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at managers discretion. Preferred locations are listed within the requisition.

Qualifications

A strong understanding of Community Reinvestment Act Requirements (CRA) and experience managing cross-functional teams in regulated settings
Strong leadership and communication skills
10+ years experience in banking and compliance
Experience with CRA community development, specifically investments and loans
Strong CRA compliance and examination experience
Proficiency in CRA regulatory requirements, implications, and change
Strong project management and process development
Exceptional problem-solving abilities and analytical mindset
Team oriented across multiple lines of business
Highly organized and time efficient
Extensive experience with Excel, Word, PowerPoint, and SharePoint

Responsibilities

Reporting directly to the Director of CRA performance, this role will manage critical functions of the investment and lending tests
Serving as a CRA and Community Development (CD) subject matter expert and provide training and advisory services as needed to various areas of the bank
Monthly identification, research, and qualification and documentation of loans, investments, grants, and services of CD within the CRA or otherwise support the CBP.
Monthly verification that all necessary documentation supporting CD purpose has been obtained, if not work with the team to obtain. Including reviewing and writing detailed descriptions and cases for why activities qualify as CD in accordance with OCC requirements
Lead team responsible ensuring compliance/eligibility standards align with the community reinvestment act regulations
Manage internal relationships and meet regularly with business units and regions for collaboration in developing goals, strategies, and reviewing performance to meet the companys CRA objectives and close performance gaps
Prepare regular reporting that includes analytical narratives on CRA performance that assist senior management on key issues
Assist in preparation of PowerPoint materials (including graphing analysis) internal committee presentations and various projects as needed
Ensure compliance, adherence, regulatory reporting requirements, and examination deliverables are met for the investment and lending portions of the community reinvestment act
Assisting with development of performance context for CRA examination.
Provide responses to internal and external examinations when applicable
Lead and be a key contributor to projects in internal initiatives directly related to CRA modernization efforts
Develop, implement, and maintain procedures Job Description

• Manages and leads program managers to ensure success in the execution of organizational programs in support of corporate strategy. No requirement for program size.
• Manages and assesses the general and detailed planning stages of organizational programs; participates in the development of strategies to ensure projects achieve overall program goals.
• Oversight and reporting for the overall program budget while working to ensure success of the program.
• Monitors and evaluates the implementation and effectiveness of the programs and recommends enhancements based on results.
• Coaches and develops program managers. Retains and grows relationships with service partner leadership to ensure seamless delivery and a consistent experience across multiple distribution channels.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills Accountability, Client Counseling, Decision Making, Results-Oriented, Strategic Planning Competencies Accuracy and Attention to Detail, Analytical Thinking, Managing Multiple Priorities, Organizational Change Management, Organizational Leadership, Problem Solving, Program Management (M0260), Project Management Work Experience Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry experience is typically 8+ years. At least 5 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards .

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include accommodation request in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ... and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

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